![Custom Japanese Name Ring](http://us.takumiya.fr/cdn/shop/files/bague-prenom-japonais-takumiya_d0800739-7c41-43dd-aa9f-138680da626b.jpg?v=1716202036&width=1445)
FAQ
How can I be sure that my name's translation will be accurate?
We guarantee an accurate translation of your name. Our team includes a Japanese language expert who ensures that each name is correctly and faithfully transcribed into Japanese before your necklace is made.
I would like a preview of my first name before ordering, how can I do that?
Simply contact us by clicking on the small bubble at the bottom right or by email at contact@takumiya.fr and send us the name(s) you wish to have on your necklace. Our expert will send you a preview in Katakana within a maximum of 12 hours.
What is the production time?
It typically takes about 7 days for your order to be handmade, packed, and shipped from our workshop.
Can it be worn in water?
Absolutely, all our personalized jewelry is designed to be water-resistant. Whether in the shower, swimming, or during other water activities, you can wear them without worry.
Who are we?
Takumiya, founded by Flavien and Benoit, was born out of their passion for Japanese culture, starting with mangas and enriched through their travels to the Land of the Rising Sun.
In our store, you will find original items that capture the essence and elegance of Japan.
Our team is committed to providing you with exceptional customer service and ensuring a peaceful shopping experience with our 30-day Satisfaction or Money Back policy.
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Hassle-Free Returns
You benefit from our Money Back Guarantee if the product does not suit you. As soon as you receive the item, we give you up to 30 days to return it.
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Tracked Delivery
It usually takes about 7 days to receive a tracking number while your order is handmade, packaged, and shipped from our factory. Expect a 5 to 7 days shipping period, with the package arriving directly at your home.
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Secure Payment
We have chosen to entrust the management of our online payments to Shopify Payment thanks to their 100% Secure services and their SSL Protocol.